This Policy describes what information ("Personal Information") we collect from the https://www.uaeadvisers.com/ website ("Site" or "Service") and any related products and services (collectively, the "Services"), how we use it, and how you can change, export or delete it.
This Policy is a legally binding agreement between you (the "User", "you", "your", or "you") and SKY Consulting Group L.L.C-FZ (the "SKY Consulting Group L.L.C-FZ ", "we", "us", or "our"). If you are entering into this agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to this agreement, in which case the terms "User", "you", "your", or "you" shall refer to such entity. If you do not have such authority, or if you do not agree to the terms of this agreement, you must not accept this agreement and may not access or use the Site or the Services. By accessing and using the Site and Services, you acknowledge that you have read, understand and agree to be bound by the terms of this Policy. This Policy applies only to the information we process when you use our Site. This Policy does not apply to the actions of companies that we do not own or control, or to individuals that we do not employ or manage.
3. Automatic Collection of Information
When you open the Site, our servers automatically record information that your browser sends. This data may include information such as your IP address, browser type and version, operating system type and version, language preference or the website you visited before accessing our Site and Services, the pages on the Site and Services you visit, the time spent on those pages, information you search for on the Site, access times and dates and other statistics.
The information automatically collected is used only to identify potential cases of abuse and to generate statistics about the use of and traffic to the Site and Services. These statistics are not aggregated in a way that identifies any particular User of the system.
4. Retention of Personal Information
You can access and use the Site and Services without telling us who you are or revealing any information by which anyone could identify you as a specific individual. However, if you wish to use certain features offered on the Site, you may be asked to provide certain Personal Information (such as your name and email address).
We receive and store any information that you knowingly provide to us when you make a purchase or fill out any forms on the Site. Where applicable, this information may include:
- Contact information (e.g., email address, phone number, etc.)
- Basic personal information (e.g., name, country of residence, etc.)
- Geolocation information about your device (e.g. latitude and longitude)
You can choose not to provide us with your personal information, but then you may not be able to use certain features of the Site. Users who are unsure what information is required may contact us.
5. Children's Privacy
We recognize that we have a special obligation to protect children's data.
We do not knowingly collect Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through the Site or Services. If you have reason to believe that a child under the age of 18 has provided us with Personal Information through the Site and Services, please contact us to request removal of that child's Personal Information from our Services.
We encourage parents and legal guardians to monitor their children's use of the Internet and help enforce this Policy by informing their children never to submit Personal Information through the Site and Services without their permission. We also ask all parents and legal guardians who supervise and care for their children to take the necessary precautions to ensure that their children are informed never to disclose their Personal Information on the Web without their permission.
6. Use and processing of collected information
We combine the roles of data controller and data processor in accordance with the General Data Protection Regulation ("GDPR") when processing Personal Data, until we have entered into a data processing agreement with you, under which you would be the data controller and we would be the processor.
Our role may also vary depending on the specific situation relating to the Personal Data. We act as the data controller when we ask you to provide us with your Personal Information needed to enable your access to and use of the Site and Services. In such cases, we are the data controller because we determine the purposes and means of processing Personal Data and comply with the obligations of data controllers set forth in the GDPR.
With respect to Personal Data posted by a User on the Site or Services, we act as the data processor. We do not own, control, or make any decisions regarding the Personal Data provided, and such information is processed solely in accordance with your instructions. In such cases, the User providing the Personal Data acts as a data controller in accordance with the GDPR.
In order to make the Site and Services available to you or to comply with a legal obligation, we may collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the products or services you request.
Any information we collect from you may be used for the following purposes:
- Delivery of products and services
- Sending administrative information
- Sending marketing and promotional emails
- Sending updates on products and services
- Responding to inquiries and offering support
- Requesting feedback from the User
- Posting customer reviews
- Providing targeted advertising
- Launch and operation of the Site and Services
The processing of your Personal Information depends on how you interact with the Site and Services, where you are located, and whether one of the following applies:
1. you have given your consent for one or more specific purposes; this does not apply, however, if the processing of Personal Data is carried out in accordance with European legislation on the protection of Personal Data;
2. the provision of the information is necessary to comply with the agreement with you and/or any of its pre-contractual obligations;
3. the processing is necessary to comply with legal obligations to which you are subject
4. the processing is related to a task carried out in the public interest or in the exercise of official powers granted to us;
5. the processing is necessary in order to exercise the rights and legitimate interests of the operator or third parties
We rely on the following legal framework as defined in the GDPR, on the basis of which we collect and process your Personal Data:
- User Consent.
- Compliance with the law and legal obligations
- Personal data is already in the public domain
Please note that under the laws of some countries, we may be allowed to process information as long as you do not object to such processing by opting out, without having to rely on consent or any of the other legal grounds mentioned above.
In any case, we are happy to find out the specific legal basis applicable to the processing and, in particular, whether the provision of Personal Data is a legal or contractual requirement or a requirement necessary to enter into a contract.
7. Payment Processing
In the event that the Services require payment, you may be required to provide your credit card or other payment account information, which will be used solely to process the payment. We use third-party payment systems ("Payment Systems") to assist us in the secure processing of your payment information.
These Payment Systems comply with the security standards
payment information processing standards established by the PCI DSS, administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
Sensitive data is exchanged using SSL, encrypted and digitally signed, and the Site and Services meet strict security standards to create the safest possible environment for Users.
We will transmit payment data to the Payment Systems only to the extent necessary to process your payments, refund such payments, and handle complaints and inquiries related to such payments and refunds.
Depending on the Services required, or as needed to complete any transaction or provide any service you have requested, we may share information about you with our affiliates, subsidiaries, suppliers or agents working on our behalf (collectively, "Service Providers") who act as data processors for the operation of the Site and the Services available to you and whose privacy policies are consistent with ours, or for the purposes outlined in this Policy. Personal Data that we receive may not be used for transferring to third parties.
Service Providers are not authorized to use or disclose your information for their own marketing or other purposes, except as necessary to perform services on our behalf or to comply with legal requirements. Service Providers are provided information they need only to carry out their functions, and we require our partners and service providers to appropriately safeguard the confidentiality and security of Users' Personal Information.
If required or permitted by law, we may also disclose your Personal Information to global regulatory, financial, and law enforcement agencies, courts, governments, and governmental authorities to ensure regulatory compliance, enforce legal obligations, or protect our rights and interests and the rights and interests of others.
In the event that we go through a business reorganization, such as a merger or acquisition by another company, or a sale of all or part of its assets, your Personal Information will likely be among the assets transferred.
9. Retention of Information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any information derived from or including your Personal Information after you update or delete it, but not in a manner that personally identifies you. At the end of the retention period, the Personal Data must be deleted. Consequently, the right to access, delete, correct data transfers cannot be exercised after the expiration of the retention period.
10. Transmission of information
Depending on your location, data transfers may involve the transfer and storage of your information in another country, including the UAE. Transfers of your Personal Data to countries outside of the European Union will only be made if you have explicitly consented to them or as required by the GDPR, and will be processed for your benefit.
You have the right to learn about the legal basis for a transfer to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the United Nations, and about the security measures we have taken to protect your information. If such a transfer takes place, you can learn more by reading the relevant sections of this Policy, or by contacting us using the information provided in the Contact Us section.
11. Data Protection Rights under the GDPR
If you are a resident of the European Economic Area, you have certain data protection rights and we endeavor to take reasonable steps to allow you to correct, amend, delete or restrict the use of your Personal Data. If you would like to know which of your Personal Information we hold and if you would like to have it removed from our systems, please contact us. Under certain circumstances, you have the following data protection rights:
11.1 If your consent is a legitimate basis for processing your Personal Data, you may withdraw it at any time. This will not affect the lawfulness of the processing of Personal Data based on your consent prior to its withdrawal.
11.2 You have the right to find out whether we are processing your Personal Data, to receive disclosure regarding certain aspects of the processing, and to receive a copy of your Personal Data being processed.
11.3 You have the right to check the accuracy of your information and request an update or correction. You also have the right to send us a request to supplement your Personal Information if you believe it is incomplete.
11.4 You have the right to object to the processing of your Personal Information. If you object, we will not process your Personal Data unless we can demonstrate compelling legitimate grounds for processing that conflict with your interests, rights and freedoms. However, you should be aware that if your Personal Data is processed for direct marketing purposes, you may object to such processing at any time without providing any justification. To find out whether we process Personal Data for direct marketing purposes, you may refer to the relevant sections of this Policy.
11.5 You have the right, in certain circumstances, to restrict the processing of your Personal Data. These circumstances include: the accuracy of your Personal Data is disputed by you and we need to verify it; the processing is unlawful but you object to the deletion of your Personal Data and instead request restriction of its use; we no longer need your Personal Data for processing purposes, but you request it to establish, exercise or defend your legitimate claims; you objected to processing before checking whether our legal grounds override your legitimate grounds. If the processing is limited, such Personal Data, other than storage, is processed only with your consent, or in order to assert, exercise or defend legitimate claims, or to protect the rights of another person or entity, or for reasons of public importance.
11.6 You have the right, in certain circumstances, to request that we delete your Personal Information. These circumstances include: the Personal Information is no longer necessary in connection with the purposes for which it was collected or otherwise processed; you withdraw consent to the processing based on consent; you object to the processing in accordance with certain rules of applicable data protection laws; the processing is for direct marketing purposes; the Personal Information has been illegally processed. However, there are exceptions to the right to erasure, for example, where processing is necessary: to exercise the right to freedom of
expression and dissemination
information; to comply with legal obligations; to establish, exercise or defend against legal claims.
11.7 You have the right to receive your Personal Data that you have provided to us in a structured, commonly used and machine-readable format and, if technically possible, to transfer it to another controller without hindrance from us, provided that such transfer does not adversely affect the rights and freedoms of others.
11.8 You have the right to contact your country's data protection authority to complain about our process of collecting and using your Personal Data.
If you believe that the processing of your Personal Data violates applicable data protection laws, you have the right to file a complaint with the competent supervisory authority at any time. The supervisory authority depends on the country in which you reside. This provision applies provided that the Personal Data is processed by automated means and that the processing is based on the consent of the User, on a contract of which the User is a part or on their pre-contractual obligations.
Use of your rights
Any requests to enforce your rights may be directed to us through the contacts listed in this document. Please note that we may ask you to confirm your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you claim to be or that you are an authorized representative of that person. If we receive your request from an authorized representative, we may ask for proof that you have given such an authorized representative a power of attorney or that the authorized representative otherwise has valid written authority to make requests on your behalf.
You must provide sufficient information to allow us to properly understand and respond to your request. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information applies to you.
program code (to run a program) or to deliver viruses to a User's computer. Cookies are unique to a User's profile and can only be read by a web server in the domain that issued the cookie.
Most Web browsers automatically accept cookies by default, you can change your browser settings to decline or reject cookies.
14. Data Analysis
15. Prohibiting Tracking of User Activities
All major web browsers offer a "Do Not Track" feature which allows websites to understand that you do not want to be tracked. Tracking does not mean using or collecting information associated with a web site. Tracking refers to the collection of personal information from consumers who use or visit a Web site or online service as they move through various Web sites over time. The "Do Not Track" signal is still not uniform across browsers. As a result, the Site and Services are not yet set up to interpret or respond to "Do Not Track" signals transmitted by your browser. However, as detailed in this Policy, we limit our use and collection of your Personal Information. To read descriptions of "Do Not Track" protocols for browsers and mobile devices, and to learn more about the options available to you, visit internetcookies.com
We may display online advertisements and may share collected and non-identifying information about our customers that we or our advertisers collect when you use the Site and Services. We do not share personally identifiable information about specific customers with advertisers. In some cases, we may use this collected and non-identifying information to provide personalized advertising to targeted audiences.
We may also allow certain third-party companies to help us tailor advertisements that we believe may be of interest to Users and to collect and use other data about Users' activities on the Site. These companies may provide advertisements that may place cookies and otherwise track Users' behavior.
17. Social Media Features
18. email marketing
We offer email newsletters that you can voluntarily sign up for at any time. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to any third party, except as permitted under "Information Use and Processing" or for use by a third party vendor to send such emails. We will retain information sent by email in accordance with applicable laws and regulations.
In compliance with the Anti-Spam Act, all emails sent on our behalf will clearly indicate who the email is from, provide clear information on how to contact the sender. You may opt out of receiving our newsletter or marketing emails by following the unsubscribe instructions in these emails or by contacting us. However, you will continue to receive important transactional emails.
19. Affiliate Links
We may engage in affiliate marketing and place affiliate links on the Site and Services to provide you with related or additional products and services. If you follow an affiliate link, a cookie will be placed on your browser to track any sales for the purpose of earning a commission.
20. Links to Third Party Resources
The Site and Services contain links to third party resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy policies of such other resources or third parties. We encourage you to be aware when you leave the Site and Services and to read the privacy policies of each resource that may collect Personal Information.
21. Information Security
We protect the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Consequently, while we strive to protect your Personal Information, you acknowledge that (1) there are limitations to Internet security and privacy that are beyond our control; (2) the security, integrity and confidentiality of any information and data you exchange with the Site and the Services cannot be guaranteed; and (3) any such information and data may be viewed or altered by a third party during transmission, despite our best efforts.
Because the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate steps to protect that information.
22. Data Leakage
In the event that we become aware that the security of the Site and Services has been compromised or Personal Data of Users has been disclosed to unaffiliated third parties through outside activities, including (but not limited to) security attacks or fraud, we reserve the right to take appropriate action, including (but not limited to) investigating and reporting, and notifying and cooperating with law enforcement authorities. In the event of a data breach, we will take the necessary steps to notify those affected if we believe there is a reasonable risk of harm to the User as a result of the breach, or if notification is otherwise required by law. When we do, we will post a notice on our Site and send you an email.
23. Changes and Additions
We reserve the right to change this Policy or its terms and conditions relating to the Site and Services at any time in our sole discretion. When we do, we will change the update date at the bottom of this page. We may also send you notice in other ways at our discretion, such as through the contact information you provide.
The updated version of this Policy will take effect immediately upon publication of the revised Policy, unless otherwise noted. Your continued use of the Site and Services after the effective date of the revised Policy (or such other action as specified at that time) will constitute your acceptance of those changes. However, without your consent, we will not use your Personal Information in a manner materially different from that stated at the time your Personal Information was collected.
24. Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Site and Services and submitting your information, you agree to comply with this Policy. If you do not agree to comply with the terms of this Policy, you may not access or use the Site and Services.
25. Contact Us
If you have any questions about information concerning you that we may hold, or if you would like to exercise your rights, you may use the following form to submit your request:
Submit a Data Access Request
If you have any other questions, concerns or complaints about this Policy, we encourage you to contact us using the information below:
We will try to resolve complaints and disputes and will take all necessary steps to ensure that you are able to exercise your rights as quickly as possible and in any event within the timeframe required by applicable data protection laws.